Privacy Policy

Cookies & Privacy Policy

For the purposes of the Data Protection Act 2018 (the "Act"), the Data Controller of your information is 247Sweets Ltd, Sunshine House, Smallbridge Business Park, Rochdale, OL16 2SH, United Kingdom.

We may update this policy from time to time to reflect legal or regulatory changes or to enhance privacy protections. Please review this page regularly to stay informed of any updates.

Information We Collect & How We Use It

When you visit our website, we may collect data such as your IP address, operating system, and browser type, which helps with system administration and advertising. This information remains anonymous and is limited to aggregated data about browsing behaviour.

If you place an order or register with us, we will need your name, email address, billing and delivery address, phone number, and any special instructions. This information allows us to process and deliver your order and to contact you if there are any issues.

For payments, we use Stripe, which collects device information to enhance service delivery and detect fraud. You can read more about their practices at Stripe's Privacy Policy.

If you select PayPal at checkout, you will be redirected to PayPal’s secure platform, and we will not store or have access to your payment details.

To keep you updated on relevant information, products, and services, we may occasionally use your data to analyse how we can improve our offerings. If you do not wish to receive such communications, please contact us.

Your information may also be used in fraud detection and prevention.

Consent to Contact

By using our services, you consent to 247Sweets Ltd contacting you for these purposes, whether by phone, SMS, email, or post. You agree that these communications are not a violation of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Mobile Terms of Service

The mobile messaging service (the "Service") operated by 247Sweets Ltd constitutes agreement to these terms. We reserve the right to modify or cancel the Service without notice. By consenting to SMS notifications, you agree to receive automated messages, including order updates and promotional content. You may unsubscribe at any time by texting STOP or using the opt-out option.

Message and data rates may apply. For assistance, text HELP to 247Sweets Ltd or email sales@247sweets.com

Cookie Usage

What Are Cookies?

Cookies are tiny files that are downloaded to your device to improve your website experience. Below, we explain how we use cookies and why disabling them may affect your experience.

Disabling Cookies

You can adjust your browser settings to disable cookies. However, doing so may reduce functionality on our site and others.

Cookies We Use

Account Cookies: Manage your account setup and preferences.
Login Cookies: Keep you logged in as you navigate our site.
Newsletter Cookies: Track your subscription status.
Order Cookies: Ensure smooth transaction processing.
Form Cookies: Store information entered in forms for ease of use.
Site Preferences: Retain your settings for a consistent experience.

Third-Party Cookies

We use trusted third-party cookies for essential functionality. Examples include Google Analytics, which provides insights into site usage, and social media integration for sharing and engagement. More information can be found in their respective privacy policies.

Protecting Your Data

Only authorised personnel managing our website have access to your information. Data is stored and shared securely according to UK Data Protection legislation.

Data Sharing

We do not sell or trade your information. Third-party service providers, such as delivery couriers and marketing partners, may have access only as needed to fulfil their functions.

Your Rights

You have the right to request access to your data. To do so, please write to [support email] or [postal address]. If you believe any information is incorrect, contact us to make corrections.